Business Architecture

Business Architecture

We develop business architectures to give organisations a shared vision and guide future improvements.

To realise strategy or business transformation objectives, a company’s business and operating structure must often be re-architected.

Effective business architecture also plays a critical role in delivering products or services in a high quality and low-cost manner.

Business architecture essentially defines how processes, technology, organisation structure, roles and competencies, metrics and infrastructure need to be structured, configured and integrated to support new business strategies.

business architecture - shared vision diagram

As strategy, process and technology experts, we work with you to provide seamless business architecture services.

Service Capabilities

Our Business Architecture services include:

  • Capability Modelling and Design
  • Process Architecture
  • Organisation Design and Role Definition
  • Shared Services Strategy and Design
  • Technology and Enterprise Architecture

BUSINESS ARCHITECTURE SERVICES

Capability Modelling and Design

Core capabilities are the key functions within an organisation that play a critical role in delivering an organisation’s unique value proposition to the market. We work with you to define targeted business outcomes and design requirements for core capabilities. These requirements then provide key inputs to process, organisation and technology architectures.

Process Architecture

Defining and designing end-to-end business processes that have clear ownership and align to target business outcomes are important pieces of any business architecture. Our experts apply deep capabilities in process design and process integration to help you develop process architectures. We also embrace and leverage Lean and Six Sigma principles to design effective and cost-efficient processes.

Organisation Design and Role Definition

Companies use many different types of organisational models – process-based, functional-based, product-based and customer-based organisation models. We work with you to identify the appropriate structure based on business priorities and core capability requirements. We also help define key roles and competencies required to support organisation needs.

Shared Services Strategy and Design

Many diverse organisations find significant value in consolidating various aspects of back office operations into a common shared services operating structure. You need to consider many factors when determining the most appropriate shared services structure, including type of services, size of operation, uniqueness of business unit requirements, and expansion or acquisition strategies. We work with you to identify the right shared services model and enhance the operational effectiveness of various functions such as Finance and Accounting, Human Resources, Sourcing and Procurement, Accounts Payable and Customer Service.

Technology and Enterprise Architecture

Technology solutions and infrastructure evolves over time, often becoming obsolete and no longer aligning to business needs. But having an aligned enterprise architecture is critical to ensuring applications meet the needs of your organisation and seamlessly integrate in a cost-effective, flexible manner. Our technology experts help you define application and infrastructure requirements. We then work to define comprehensive enterprise architectures to guide future technology investments.