Business Process Improvement

(Lean/Six Sigma)

Business Process Improvement (Lean/Six Sigma)

We help clients establish high-performing processes that grow with the company.

What is Business Process Improvement (BPI)?

BPI leads to quality improvements, service enhancements, cost reductions, and productivity increases of a business activity or process.

Many companies embark on a BPI program in an effort to improve their operational performance and drive competitive advantage in the marketplace.

Business Process Improvement Disciplines

While each discipline (Lean, Six Sigma, Rapid Improvement) can stand alone, they can also work well together. Along with DMAIC, we’ll employ the BPI discipline or a combination of disciplines that will work best for you.

BPI - Lean
LEAN
Definition

A customer-centric methodology used to continuously improve processes through the elimination of waste.

Philosophy

Maximise customer value while minimizing waste and non-value added activities

BPI Six Sigma
SIX SIGMA
Definition

Drive improvements by managing variation and reducing defects within a process.

Philosophy

All processes can be defined, measured, analyzed, improved and controlled to drive repeatable and predictable performance.

BPI - Rapid Improvement Just-Do-It
RAPID IMPROVEMENT
Definition

Streamlined rapid improvement framework such as Kaisen or Just-Do-It designed to be action oriented and address readily apparent issues.

Philosophy

Simple tactical focus to fix known problems with obvious quick fixes that are easy to implement.

Business Process Improvement Service Overview

Our approach to Business Process Improvement delivers business value by creating a sustainable framework for improvement while establishing momentum for process excellence across the enterprise.

While often associated exclusively with Six Sigma, Bizstrat leverages DMAIC (Define, Measure, Analyse, Improve, Control) as the underlying business process improvement methodology. DMAIC is a proven, data-driven methodology. It can be scaled according to the scope and depth of your process improvement program.

DMAIC Methodology

Lean Overview

Lean is fundamentally about increasing customer value in an organisation with genuine respect for people dynamics, and is a philosophy for managing a business. It is more than just a collection of tools, techniques and projects. Lean thinking should become what you do and not just something you could do.

BPI - LEAN Process

Rapid Improvement Overview

Rapid Improvement is a technique to quickly implement solutions when the problem is clearly defined and solutions are known.

Streamlined rapid improvement frameworks such as Kaizen or Just-Do-It are designed to be action-oriented and address readily apparent issues. They apply a simple tactical focus: to fix known problems with obvious quick fixes that are easy to implement and carry minimal risk.

Not all challenges require the rigor of the DMAIC methodology. Rapid improvement techniques such as Kaizen and Just-Do-It are tactical approaches that quickly deliver value.