We assess your process effectiveness and prioritise your processes to align with business strategy.
Identifying and prioritising process improvement initiatives based on their value to your business and organisational readiness.
A company’s processes, organisational structure, personnel and technology collectively define how work is accomplished and value delivered. World-class organisations continually review the effectiveness of their core operational processes in order to improve performance and mitigate and control risks.
The foundation for our Process and Capability Assessment Service is a comprehensive methodology for assessing process effectiveness, prioritising processes to align with business strategy and evaluating an organisation’s readiness for change.
We work with you to measure process performance and maturity levels of all operational areas. With performance baselining and benchmarking, process analysis, management interviews and working sessions, we will identify root-cause issues, key opportunities and recommendations for each operational area.
Process Assessment and Value Targeting enables the most effective path to adding business value by targeting the highest value-added opportunities across high impact processes.
Our Process Assessment service capabilities are customised to your specific business situation to ensure that maximum value is delivered in the shortest amount of time possible.
Our documentation tools and techniques depict current state and future state processes while establishing a detailed understanding of end-to-end processes and inter-relationships along the organisational or divisional value chain.
Clear and accurate process documentation:
Process maturity is based on several key criteria that we use to determine maturity and identify key themes, issues and opportunities of processes. Criteria assessed include:
It is critical to understand your organisation’s capability map to not only enable and support current offerings but also build upon the ambitions for tomorrow’s state. A readiness assessment is performed cross-business to assess the impacts and levers for any change.
We’ll evaluate the areas that are critical to mapping capability across various centres of excellence, including:
Process improvement opportunities are prioritised based on value impact, level of risk and level of effort. Through this quantitative and qualitative analysis, you’ll be able to select the right opportunities at the right time, maximise ROI and effectively move toward your goals.
Development of a strong business case is a critical element for implementing a successful process excellence program. Communicate the strategy and path to the desired state with a compelling business case. This will not only facilitate the conversations around funding but will also assist with the alignment of stakeholders.
We will help you with laying out the best path forward by identifying the necessary resources and realised benefits at each milestone.